Simulations and evals

Prove the agent before it talks

Simulated callers, scored runs and scheduled regressions before launch, then the same scorecards on every real call after it.

From $99 a month. Billed monthly, cancel any time.

The testing loop

From persona to proof

  1. Personas

    Simulated callers with their own voice, patience, background noise and interruption habits.

  2. Test sets

    Scenario cases in an editable spreadsheet, with expected outcomes. Run the whole sheet against a draft agent.

  3. Scorers

    Every run is checked: did it book, did it stay on script, did it invent a discount.

  4. Scheduled suites

    Regression runs on a schedule, so a prompt change on Tuesday is checked by Wednesday.

  5. Alerts and review

    Failing scores go to email, Slack or a webhook, and edge cases go to a human review queue.

Test your AI on hard callers before launch

After launch

Scorecards on every real call

The Persona Lab in StrideOps simulations: voice stressors, customer temperament and baseline regression personas

Overview scorecards

Run health, success rates and trends in one place.

Multi-run reports

Compare agent versions side by side.

Conversation scoring

Apply your saved scorers to real transcripts, not only simulations.

Trace search

Every agent decision is a searchable trace when something needs explaining.

One-click regressions

Turn a bad real call into a permanent test case.

Works with flows

A failing case points at the flow node that caused it.

Get started today

Ship agents the numbers say are ready

Build a flow, point a test set at it and watch the scorecard fill in. Then publish knowing what happens on the phone.

From $99 a month. Billed monthly, cancel any time.