Twilio integration for AI voice agents
Connect Twilio and StrideOps.ai voice agents place and receive calls on your own Twilio numbers - inbound and outbound, with SMS.
- Connects with
- Account SID + Auth Token
- What syncs
- Inbound + outbound voice and SMS
Telephony & SMS
What you can do with Twilio
Twilio is the telephony layer behind your StrideOps.ai voice agents. Bring your own Twilio numbers and an agent can answer inbound calls, run outbound campaigns, and send SMS - all on infrastructure you already control, with sub-2-second responses on our self-hosted voice pipeline.
- Bring your own Twilio numbers - buy new ones or port existing numbers in
- Inbound and outbound voice over Twilio Media Streams (8kHz mulaw)
- Route each phone number to a specific agent
- SMS and MMS for follow-ups, reminders, and confirmations
- Every call recorded and transcribed in real time
Setup
How it works
Connect your Twilio account with your Account SID and Auth Token
Buy a new number in StrideOps.ai or port an existing Twilio number
Bind the number to the agent that should handle its calls
Point your inbound traffic at the number and launch outbound campaigns
What teams use it for
- 24/7 inbound reception that never sends a caller to voicemail
- Outbound lead qualification and appointment booking at scale
- SMS reminders and follow-ups triggered by a call
FAQ
Questions, answered
Can I use my own Twilio numbers?
Yes. Connect your Twilio account and buy new numbers or port existing ones in. Your numbers, your account.
Does Twilio work for both inbound and outbound calls?
Yes. Agents answer inbound calls and run outbound campaigns over the same Twilio connection, plus SMS.