AI voice agents for travel and hospitality
Take reservations, answer guest questions, and handle changes and cancellations - 24/7 AI voice agents that never put a guest on hold.
In travel and hospitality the phone is the front desk, and a guest on hold is a guest forming an opinion. A StrideOps.ai voice agent takes bookings and reservations, answers questions about your property or service, and handles changes and cancellations instantly - in a natural voice, around the clock.
What StrideOps.ai does here
Take reservations and bookings
The agent checks availability and books directly, then confirms by SMS or email.
Answer guest questions
Hours, amenities, directions, policies - answered from your knowledge base, accurately.
Changes and cancellations
Modify and cancel bookings, apply policy, and update the record automatically.
Concierge-style requests
Field common requests and route the ones that need a person, with context.
Live in three steps
- 1
Connect a number
Bring your own Twilio, Telnyx, or Vonage numbers, or get one in the platform.
- 2
Configure the agent
Give it a script, a voice, your knowledge bases, and the tools it can use mid-call. No code.
- 3
It works your calls
The agent answers and places calls, books and qualifies, and writes every outcome to your CRM - then fires the follow-up.
Where it shows up
- A late-night booking taken without staffing the desk
- Common guest questions answered instantly
- A cancellation handled per policy, hands-free
- Overflow calls absorbed during peak check-in