AI voice agents for retail and consumer goods
Answer order-status, returns, and product questions - AI voice agents that handle high-volume customer calls 24/7 and route the rest to your team.
Retail call volume is spiky and repetitive: where is my order, how do I return this, do you have it in stock. A StrideOps.ai voice agent handles those calls instantly, around the clock and through every seasonal spike, and warm-transfers the ones that need a human - so customers get answers and your team gets its time back.
What StrideOps.ai does here
Order status and tracking
The agent looks up and answers order-status questions instantly, grounded in your data via knowledge bases.
Returns and exchanges
Walk customers through returns, start the process, and route exceptions to a human.
Product and stock questions
Answer product and availability questions from your own knowledge base, accurately.
Handle seasonal spikes
Parallel agents absorb Black Friday and holiday volume without a hiring scramble.
Live in three steps
- 1
Connect a number
Bring your own Twilio, Telnyx, or Vonage numbers, or get one in the platform.
- 2
Configure the agent
Give it a script, a voice, your knowledge bases, and the tools it can use mid-call. No code.
- 3
It works your calls
The agent answers and places calls, books and qualifies, and writes every outcome to your CRM - then fires the follow-up.
Where it shows up
- Order-status calls answered instantly, day or night
- A return started and routed without a hold queue
- Stock and product questions answered from your catalog
- Holiday call spikes handled without temp staffing