AI voice agents for customer support
Resolve tier-1 calls 24/7 from your own knowledge base, create tickets, and warm-transfer the rest - cutting wait times and cost.
Most support calls are the same handful of questions, asked around the clock. A StrideOps.ai voice agent answers them instantly from your own knowledge base, handles routine actions, creates tickets, and warm-transfers anything that needs a human - so wait times and cost drop while customers still get accurate answers.
What StrideOps.ai does here
Answer from your knowledge
Agents are grounded in your docs and policies (RAG), so they answer accurately instead of guessing.
Handle routine actions
Order status, account questions, common changes - resolved on the call without a human.
Create tickets and route
When something needs follow-up, the agent logs a ticket with structured details and routes it.
Warm-transfer with context
Complex calls go to a human with the full conversation context, so customers never repeat themselves.
Live in three steps
- 1
Connect a number
Bring your own Twilio, Telnyx, or Vonage numbers, or get one in the platform.
- 2
Configure the agent
Give it a script, a voice, your knowledge bases, and the tools it can use mid-call. No code.
- 3
It works your calls
The agent answers and places calls, books and qualifies, and writes every outcome to your CRM - then fires the follow-up.
Where it shows up
- Tier-1 questions resolved instantly, 24/7
- Overflow handled during support rushes
- Tickets created automatically for follow-up
- A complex case warm-transferred with full context